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Terms and Conditions
These are our (Woodowork) Terms and Conditions and by using our site you are agreeing to these Terms and Conditions.
Delivery Times
Delivery times from receipt of the order are 15 working days for table sets and 5-7 working days for all other items. Working days are Monday to Friday and do not include Bank holidays (UK). All items are handmade to order
Postage / Shipping
Items will be sent on a 24hr courier. You will be notified when your item is dispatched along with the tracking info.
Returns
For damaged items, you will need to provide photos of packaging before it is opened and of the damage to the actual item. Providing this is all satisfactory and correctly done we shall arrange for collection. Failure to provide necessary proof will result in you paying the cost. You will also need to (when signing for the item/s) state item is damaged, proof will also be needed.
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If the item is ordered incorrectly (i.e. wrong size, colour, etc.) then the return will be at your own cost. You will also have to make sure the item is repacked carefully in order to prevent any damage. You will also need to inform us that you are returning the item
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All items are on a 30 day return
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4:RETURNS
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